The Direct Office Supply Company     

 tel: 01355 236117

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Supplier and product Information page.

At The Direct Office Supply Co we like to let our customers get as much information about the products we supply , the manufacturers we support and any Details that we feel would benefit our customers. Contact telephone numbers concerning warranty issues can be found here.

Office Furniture

Dams International.

Approx 99% of our Office furniture, Storage and seating range is supplied by Dams

Dams International is the UK's leading independent manufacturer and supplier of Office Furniture. Formed in 1967, the company has developed a portfolio of products and services alongside one of the most advanced logistics networks in the industry. The focus for the company has always been on quality customer service. Dams International are the only company in the industry to have obtained the prestigious ISO9001:2000 quality standard for their delivery and delivery and installation processes.

With a product range that includes a wide choice of Systems Desking, Storage & Filing, Screens & Partitions, Metal Storage as well as over 50,000 seating options, Dams International is truly a one stop shop for all office furniture needs.


Dams also have 3 showrooms were their product range can be viewed if you would like to visit give us a call on 01355 236117 and we will arrange an appointment for you. Website

Business Machines and Paper Shredders

ACCO Acco UK Ltd is the UK's largest manufacturer of office products. Formed in 1992 as a result of the integration of Acco Europe Ltd and Rexel Ltd

 

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ACCO PROJECTORS
3 years warranty. Call ACCO Technical Service Centre on 0845 6586600 to obtain RMA number, return to ACCO for repair
ACCO LAMPS
12 month exchange warranty. Call ACCO Technical Service Centre on 0845 6586600

AURORA Aurora is a leading manufacturer, producing quality business machines such as Calculators, Shredders and Laminators for over 30 years.

 

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AURORA CALCULATORS
12 months exchange warranty. Return to base with proof of purchase & description of fault
AURORA SHREDDERS
12 months warranty. Return to base with proof of purchase & description of fault
AURORA LAMINATORS
12 months parts & labour. Return to base with proof of purchase & description of fault

BROTHER Brother are the number 1 fax supplier in the UK, and produce the widest range of models available from any single manufacturer

 

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BROTHER TYPEWRITERS/WORD PROCESSORS/FAX/PRINTERS
12 months on site next day service. Contact Brother UK Ltd., Shepley Street, Audenshaw, Manchester. M34 5JD. Call 0870 830 4000
BROTHER P-TOUCH LETTERING SYSTEMS
12 months return to Brother warranty. Contact Brother UK Ltd., Shepley Street, Audenshaw, Manchester. M34 5JD. Call 0870 830 4000
BROTHER A GRADES
12 months warranty. Contact Brother UK Ltd., Shepley Street, Audenshaw, Manchester M34 5JD. Call 0870 830 4000
BROTHER LAMINATORS
12 months return to Brother warranty. Contact Brother UK Ltd., Shepley Street, Audenshaw, Manchester. M34 5JD. Call 0870 830 4000
BROTHER FLAT BED SCANNERS
12 months warranty. Contact Brother UK Ltd., Shepley Street, Audenshaw, Manchester M34 5JD. Call 0870 830 4000

BT Whatever the size of your business BT have a wide range of IT and communications solutions to help you realise your business potential.

 

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BT FACSIMILE - PAPERJET
12 months exchange warranty. Machines under 28 days old will be replaced with a new machine, over 28 days will be replaced with a refurbished machine. Call 0845 0740750
BT IMAGE
12 months on site exchange. Dealer or end user to call BT on 0845 6000053
BT TELEPHONE PRODUCTS
12 months warranty. Customer or dealer to return to base with proof of purchase and description of fault. On-Air telephone products - 12 months exchange warranty. Call 0870 2404682
BT FACSIMILE - DECTFAX
12 months on site exchange warranty. Machines under 28 days old will be replaced with a new machine, over 28 days will be replaced with a refurbished machine. Call 0845 6031066
BT FACSIMILE - E FAX
12 months exchange warranty. First 30 days covered by exchange warranty. Call 0870 2413929

CANON Canon is an industry leader in imaging products and solutions for the digital home and digital office environments.

 

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CANON FACSIMILE/COPIERS
12 months warranty. Dealer or end user to call Canon Business Services on 08705 143723
CANON CAMERAS
12 months warranty. Dealer or end user to call Canon Business Services on 08705 143723
CANON SCANNERS
12 months return to Canon warranty. Dealer or end user to call Canon Business Services on 08705 143723
CANON PRINTERS
12 months return to Canon warranty. Dealer or end user to call Canon Business Services on 08705 143723
CANON CALCULATORS
12 months return to Canon warranty. Contact Canon Technical Enquiries - Helpline on 08705 143 723

DYMO DYMO offers a complete range of products, from simple embossers, manual label makers and desktop products to industrial portables and computer-connected products. And DYMO label makers offer diverse functionality, including: bar coding, address checking,

 

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DYMO LABELLING MACHINES
12 months parts & labour warranty. Call CRC on 01483 776060. For set-up or operational queries call Dymo on 0207 3415529


FELLOWES Fellowes thinks way out of the box with a range of organizational solutions to help you equip your workspace with comfort, ease of use, mobility, creativity and security.

 

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FELLOWES SHREDDERS
2 years warranty. 20 year cutter warranty on P320/PS320.2/PS380/PS380.2/C120/120C/220/220C/320/320C/380/380C/420/420C/480/480C. Call Fellowes on 01302 836800
FELLOWES BINDERS/LAMINATORS
12 months warranty. Call Fellowes on 01302 836836
FELLOWES SHREDDERS
1 year warranty on P5M, 3 year warranty on P70CM/P5/P5PLUS/P40/45C/55C, 5 years warranty on PS60/62C/65C/70/75, 7 year warranty on SB80/85/95C. Call Fellowes on 01302 836800
FELLOWES SHREDDERS
1 year warranty on Shredmate/P5M/P5/P5Plus. Call Fellowes on 01302 836800

HSM Functionality, design and quality of the paper shredder and baling press product ranges have made HSM a renowned, leading international manufacturer. And the proven strategy will continue to lead the company into a secure future.

 

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HSM SHREDDERS
2 years warranty from date of purchase. Products that fail within 1 day are either repaired or replaced with “Factory worked” replacement. Contact HSM on 0845 6018405

OLYMPUS Focusing on precision equipment and opto-digital systems, OLYMPUS pioneers key technologies for both, consumers and industry. OLYMPUS stands for innovative opto-digital technology

 

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OLYMPUS DICTATION
12 months warranty. Dealer or end user return to: Olympus Optical Co. PO box 222, Southall, Middlesex, UB2 4FH with proof of purchase and details of fault. Call 0207 253 2772
OLYMPUS CAMERAS
12 months parts and labour warranty. Call Olympus on 0207 253 0513. Technical Helpline Freephone : 00800 671 08300 (Business Hours)

PHILIPS "Let's make things better" is our commitment to improve the quality of peoples lives on an individual basis.

 

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PHILIPS DICTATION
2 years parts and labour warranty on machines only. 3 months warranty on accessories. Return to base with proof of purchase & description of fault.
PHILIPS TELEPHONE/FACSIMILE
12 months warranty. Call Philips Service Centre on 0870 124 3737

PLANTRONICS Plantronics introduced the first lightweight communications headset in 1962 and are today the world's leading designer, manufacturer and marketer of lightweight communications headset products.

 

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PLANTRONICS HEADSETS
2 year return warranty on headsets. End user to return with proof of purchase to Service Department, Plantronics Ltd, Interface Business Park, Binknoll Lane, Wiltshire. SN4 8QQ. Call 01793 848999

REXEL Acco UK Ltd is the UK's largest manufacturer of office products. Formed in 1992 as a result of the integration of Acco Europe Ltd and Rexel Ltd

 

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REXEL SHREDDERS
2 years parts & labour warranty + 3 years parts only on cutters. Call Rexel on 0845 6586600
REXEL LAMINATORS
2 years parts & labour warranty. Call Rexel on 0845 6586600
REXEL BINDERS
2 years parts & labour warranty. Call Rexel on 0845 6586600

SAHARA

 

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SAHARA PROJECTORS
3 years return to base. Return to base with proof of purchase & description of fault

SANYO

 

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SANYO DICTATION
2 years parts & labour warranty. Dealer or end user to call 0870 3300445, send direct with proof of purchase to: Sanyo Service Centre, Sanyo Business Equipment Services, 6 Titan Court, Laporte Way, Luton, LU4 8YU
SANYO DIGITAL CAMERAS
12 months warranty. Return to base with proof of purchase and description of fault
SANYO PROJECTORS
3 years warranty, return to GM Services with proof of purchase and description of fault. Contact GM Services on 01908 321103
SANYO CONSUMER GOODS
12 months warranty. Call South England Electronic Service on 01305 780281 with proof of purchase and serial number
SANYO ACTIVBOARD
3 years on site warranty. Call 01254 676921 with proof of purchase and description of fault

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